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Contact Us

If you have questions, or need assistance, please contact us! We're here to help you!

Email: help@silverwingsmerch.com
Toll Free: 888-661-8117 ext. 107
Fax: 309-829-5647
Monday - Friday 9:00 am 5:00 pm CST


Our products are guaranteed to give 100% satisfaction. If our products do not meet the standards of quality, reliability and value that you have come to expect, we will replace those products, refund your purchase price or credit your credit card, depending on the original payment method.

Return Policy & Instructions

If you are not completely satisfied with any items, please contact us at 888.661.8117 ext 107 or email us at help@silverwingsmerch.com.

Price & Sales Tax

All prices in this catalog are subject to change without notice. We are required to collect sales tax on all applicable merchandise orders in the state of IL.

Mailing List Policy

Your name will automatically be added to our electronic mailing list when you order. Your name will not be used or sold for marketing purposes, and will be kept confidential to Silver Wings Merch. Please call Customer Service if you wish to be removed from this list.

Special Shipping Instructions

For shipments to Alaska, Hawaii, Puerto Rico and the U.S. Virgin Islands, additional shipping charges will apply. Silver Wings Merch offers express shipping for an additional fee. All orders requiring express delivery must be received by 1:00 pm CST Mon-Fri. Orders placed after 1 pm or on weekends will be shipped the next business day with expedited shipping excluding weekend service. Silver Wings Merch is closed Saturdays and Sundays.

Be sure to include a valid street address with your order, as FedEx, UPS, and SpeeDee cannot deliver to a Post Office box. The buyer/purchaser accepts full responsibility for items delivered through U.S. Mail Service


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